Shipping Policy

Shipping Policy (USA)

At Domaine de Lumière, we are committed to providing you with a smooth and transparent delivery experience across the United States. Below is everything you need to know about our shipping process:

Processing Time

Once your order is placed, please allow 1 - 3 business days for processing.
Orders placed during weekdays are usually processed within 1 business day.
Orders made on Friday evenings, weekends, or holidays may require extra time.

Delivery Time (USA)

After your order has been processed, it will be shipped and delivered within approximately:

4 - 8 business days (standard US delivery)

Please note that delivery times may vary slightly depending on your location and external factors such as shipping carrier delays or high seasonal demand.

Shipping Costs

We offer FREE shipping on all US orders – no minimum required.
As part of our mission to enhance your shopping experience, we cover 100% of the shipping and delivery fees.

Placing Your Order

  1. Visit the product page and select your desired item(s).

  2. Click the black “Add to cart” button.

  3. After reviewing your cart, click “Proceed to checkout.”

  4. Enter your accurate shipping information to ensure a smooth delivery.

  5. Click “Continue to shipping,” then verify your address details.

  6. You’ll notice that shipping is completely free – our way of saying thank you.

  7. Proceed to select your payment method, which includes:

    • Apple Pay

    • Credit Card (Visa, Mastercard, AMEX, Maestro)

    • PayPal (coming soon)

    • EPS (coming soon)

    • Sofort/Immediate (coming soon)

  8. Click “Complete Order” to finalize your purchase.

Shipping & Sustainability

To maintain fair pricing and reduce our environmental impact, we sometimes consolidate shipments. This means your order may be dispatched as part of a bulk shipment to reduce waste and emissions. We appreciate your understanding and support.

Important Note

Due to ongoing global logistics challenges, some delays may occur. We ask for your patience and assure you that we’re doing everything we can to get your order to you as quickly as possible.

If you have a specific deadline or need expedited help, feel free to contact our customer service team at any time – we’re here to help.