Privacy Policy

Privacy Policy (United States)

At Domaine de Lumière, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase with us.

1. Information We Collect

When you visit our website or interact with us, we may collect the following types of personal data:

  • Contact details (name, email address, phone number, shipping address)

  • Payment information (securely processed via encrypted gateways)

  • IP address, browser type, operating system, and device data

  • Order history and customer support interactions

  • Any other information you voluntarily provide (e.g., via contact forms or emails)

This information is collected to process your orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

Your data may be used to:

  • Process and fulfill your orders

  • Provide customer service and respond to your inquiries

  • Send transactional or promotional emails (if subscribed)

  • Improve our website functionality and user experience

  • Prevent fraud and enhance security

  • Comply with legal obligations

We do not sell your personal data.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences

  • Analyze website traffic and usage patterns

  • Deliver relevant advertisements

You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain site functionalities.

4. Data Security

We use SSL encryption and industry-standard security measures to protect your data. However, please be aware that no method of transmission over the internet is 100% secure.

5. Third-Party Services

We may share your data with trusted third-party providers (e.g., shipping carriers, payment processors) only as necessary to fulfill your order. These partners are contractually obligated to safeguard your data and use it solely for the agreed purpose.

6. California Residents (CCPA Notice)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect

  • The right to request deletion of your data

  • The right to opt-out of the sale of personal data (we do not sell your data)

  • The right to non-discrimination for exercising your privacy rights

To make a request, contact us at: info@domainedelumiere.co

7. Email Marketing

If you sign up for our newsletter, you’ll receive occasional emails about new arrivals, exclusive offers, and updates. You can unsubscribe anytime via the unsubscribe link or by contacting us directly.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Request restriction of processing

  • Withdraw consent at any time

  • File a complaint with a privacy authority

To exercise any of these rights, please contact us at: info@domainedelumiere.co

9. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax or legal reasons).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Last Updated: March 2025
Contact: info@domainedelumiere.co